About the juror
Experience brought to the panel
Leo Pallotta is a Customer Experience specialist active in the field since the 2000s. He is the founder of Paradox Academy and a partner at the CX consultancy Kentricos, where he leads the Revenue area. In addition, he serves as a postgraduate professor at FIAP and coordinates the Digital Marketing MBA at SEDA. His background includes serving on the Brazilian committee of CXPA and extensive experience educating professionals in CX and digital marketing.