About the juror
Experience brought to the panel
Gregorio Uglioni is a business transformation and customer experience leader with 20+ years of international experience. A Partner at Forward, he advises organizations on business transformation, customer excellence, digitalization, and AI-enabled operating models. He is a CCXP, keynote speaker, author, lecturer, and host of the Business Transformation Pitch with the CX Goalkeeper podcast, with more than 300 episodes. Gregorio is recognized among leading global CX influencers and combines strategy with practical execution to create measurable business impact.