The Arcet Global CX & AI Awards recognize the brands, teams and technologies raising the bar for customer experience across the region.
18–20 May 2027 · Dubai, UAE · In-person ceremony + livestream
Each division runs its own categories, jury and ceremony track under the same evaluation process.
Across four pillars — Business Excellence, AI, Customer Experience and Real Estate.
From shortlist to stage — this is where we'll spotlight the people and ideas behind every win, starting with the first ceremony in May 2027.
Cast one vote per nominee — the leaderboard updates live.
Independent leaders reviewing every nomination across all 42 categories.
Five moments between now and the ceremony.
Nominations open February 2027. Join the waitlist for early access to category briefs, public voting, and ceremony invites.
We'll email you when nominations open in February 2027.
Be first to know when nominations open.